Privacy Policy

1. Who We Are

Ecolyxis is an AI-powered chatbot service operated by Ecolyxis. For any questions about this policy, please contact us.

2. What Data We Collect

• Account information: email address, display name, and password (hashed) when you register.
• Chat messages: the prompts you send and the AI-generated responses, stored so you can revisit your conversation history.
• Images: images you upload or generate are stored on our server to display them in your chat history.
• Usage data: we collect anonymous analytics including page views, feature usage, and performance metrics to improve the service.
• Technical logs: IP address, browser type, and device information collected automatically when you use the service.

3. How We Use Your Data

• To provide and operate the Ecolyxis service.
• To maintain your chat history and account.
• To improve our service quality and performance.
• To communicate with you about your account when necessary.

4. AI Processing

Your chat messages are sent to our AI model for processing. All AI inference runs on our own infrastructure — your data is never sent to third-party AI providers. Conversations are processed in real-time and stored only in your account.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data only when required by law or to protect our legal rights.

6. Data Storage & Security

Your data is stored on our own servers. We implement appropriate technical and organisational measures to protect your information, including encrypted connections (TLS), hashed passwords, and access controls.

7. Your Rights

• Access: you can view your data at any time through your account.
• Deletion: you can delete your chat history or request account deletion by contacting us.
• Correction: you can update your account information at any time.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

9. Sustainability Commitment

Ecolyxis is designed to minimise environmental impact. Our infrastructure runs on energy-efficient hardware, and we continuously optimise our AI models to reduce computational requirements.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the most recent revision. Continued use of the service after changes constitutes acceptance of the updated policy.